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APP · PERFORMANCE & LEARNING SUITE

A Bench That's Ready Before You Need It

Know who steps up before you need them — key positions mapped, candidates scored on readiness, high-potentials on the 9-box, and coverage gaps surfaced before they become crises.

Illustration of a three-by-three talent grid of people avatars with star badges, plus a shortlist, trend line and calendar, titled MangoApps Succession AI
Part of the AI platform for the frontline workforce · Every team. Every employee. Every workflow. One AI platform — built for the frontline. See the platform →
2M+
Users Worldwide
98%
Customer Retention
2
Default successors per plan
24
Months analytics retention

See Succession Hub In Action

Build succession plans for critical roles, track each candidate's readiness, place people on a 9-box grid using their performance reviews, compare candidates in talent reviews, and share board-ready reports.

AirBorn
Aptean
Aunt Martha's Health & Wellness
Great Western Bank
HEB Construction Ltd
Hendrick Health System
Proterra
Rolex USA
Suburban Propane
Tatts Group
Upstream Rehab
AirBorn
Aptean
Aunt Martha's Health & Wellness
Great Western Bank
HEB Construction Ltd
Hendrick Health System
Proterra
Rolex USA
Suburban Propane
Tatts Group
Upstream Rehab

What Succession Hub Helps You Do

Map Key Positions

Identify positions critical to the business — leadership, mission-critical individual contributors, specialized roles — and track coverage status.

Build The Bench

Identify candidates for each key position. Capture readiness, development plan, and the gap between current state and target.

Score Readiness

Readiness on every candidacy — Ready Now, Ready in 1, 2 or 3 Years, or Development Needed — set by HR and read beside each person's latest performance review.

Find High-Potentials

9-box and other talent-segmentation grids to identify high-potential employees, plot performance vs potential, and visualize the talent landscape.

Plan Transitions

Manage planned leadership transitions, retirement timelines, and contingency plans. Coverage gaps surfaced before they become crises.

Report To The Board

Board-level reporting on succession coverage, key-position risk, and bench strength. Quarterly or annual cadence with confidence levels.

One App, Three Audiences

Black outline clipboard icon with a checklist of three items, one checked

For HR & People Strategy

Run the succession process — key positions, candidates, reviews, and transitions.

  • Key position management — define, classify, and prioritize.
  • Candidate management — identify, score, develop, track.
  • Succession reviews — periodic review cycles with structured conversations.
  • Transition tracking — planned and contingency transitions with timeline visibility.
Screenshot of a Team Competencies page with four summary tiles and two competency framework cards, beside a mango mascot.

For Executive Leadership

Strategic visibility into leadership risk, bench strength, and pipeline health.

  • Bench strength — by function, by org, by readiness level.
  • Coverage gaps — positions without ready successors flagged with risk level.
  • 9-box review — performance vs potential across the leadership pipeline.
  • Board reporting — confidence levels, coverage scores, key-position risk.
Screenshot of a 'Performance Analytics' dashboard with employee, review, rating and goal tiles, a trends chart, system usage and a department table, beside a cartoon robot

For Managers

See where their own team stands, read-only.

  • Team view — their own direct reports' high-potential, assessment and candidacy records, read-only.
  • Mail about their reports — flight-risk and programme updates for the people they manage.

How Succession Planning Works In The System

1. Identify Key Positions
HR and exec leadership define key positions — leadership roles, mission-critical individual contributors, specialized expertise. Each tagged by priority and risk.
2. Identify Candidates
Managers and HR identify successor candidates for each key position. Skills, experience, performance, and potential captured.
3. Score Readiness
HR sets each candidate's readiness — Ready Now, Ready in 1, 2 or 3 Years, or Development Needed — with leadership assessments and the 9-box beside it.
4. Plan Development
Each candidate gets a development plan — stretch assignments, learning, mentorship — tied to closing the gap to ready.
5. Review & Report
Periodic succession reviews update the picture. Coverage gaps surface; transitions plan; board reports go out on cadence.

Succession Hub In Practice

A practical scope check: what the app covers, which controls matter, and the workflows teams usually run first.

Core workflow

Create succession plans for critical roles with candidate readiness assessments.

Controls that matter

Reporting & Analytics includes Succession coverage report (covered vs. uncovered critical roles) and Board-level reports (PDF and Excel/CSV download).

Scope and specs

Useful specs: Default minimum successors required per plan: 2 (admin-configurable); Analytics data retention: 24 months (admin-configurable); Succession urgency levels: Low, Medium, High, Critical.

Critical role coverage

An HR VP identifies the ten most critical roles in the organization and creates succession plans with at least two ready-now candidates for each.

High-potential development

A talent leader nominates employees as high-potential, assigns development programs, and tracks their readiness progression over quarterly reviews.

Leadership assessment calibration

During a quarterly talent review, leaders place employees on a performance-potential matrix and discuss development actions for each quadrant.

Connected To The Rest Of MangoApps

← Performance

The 9-box places people by their latest completed Performance Management review, read live.

→ Employee Data

Org structure, manager hierarchy, and employee class drive candidate visibility and successor matching.

REPLACES POINT TOOLS

One succession system instead of a deck the CHRO updates twice a year

Most companies run "succession planning" out of a slide deck that's months out of date the moment it's reviewed. Succession Hub keeps the bench in one place — critical roles, ranked successors, readiness and every change to it, beside each person's latest performance review.

Instead of

Workday Succession

Succession module inside Workday HCM

  • Readiness sits on each candidacy with its full change history, beside the person's latest performance review — not a once-a-year nine-box slide
  • Frontline pipeline visible alongside HQ — no separate licensing model for non-corporate seats
  • Deploys in weeks on the platform you already run, not a 9-month HCM module rollout
Instead of

SuccessFactors Succession

SAP SuccessFactors talent module

  • A successor who leaves stops counting toward every role's bench at once, instead of at the next quarterly calibration meeting
  • Replaces a heavyweight SuccessFactors add-on with a feature your existing platform already runs
  • Successor profiles carry leadership assessments, development programmes and readiness history — not just review scores
Instead of

Saba Cloud (Cornerstone)

Talent and succession module

  • One identity perimeter instead of bridging Cornerstone, your HRIS, and a separate succession dataset
  • Ask AI answers who is ready now and which roles have nobody from the live bench — not a spreadsheet export
  • Per-employee suite license covers it instead of an enterprise Cornerstone add-on per seat
Instead of

ClearCompany Succession

Succession-planning module in a talent management suite

  • Development programmes and activities for successors are tracked in the same app, with each participant's time elapsed and rating
  • Critical-role coverage updates automatically as people are hired, promoted, or leave — no manual deck refresh
  • One per-employee price covers succession plus performance, skills, training, and recognition
Instead of

PowerPoint nine-box + Excel bench

The DIY succession exercise

  • Live, queryable bench — not a slide deck stale within a quarter of the calibration meeting
  • Change history of who changed a successor's readiness, rank or priority, and when — available if a decision is challenged
  • Coverage gaps for critical roles flag automatically when readiness drops or someone exits

PLATFORM ADVANTAGE

Succession Hub inherits everything else MangoApps already does

A standalone succession tool has to build, buy, or integrate each of these. Succession Hub gets them for free because the platform already runs them.

Identity & SSO

SAML/OIDC SSO, MFA, and SCIM provisioning already cover every employee who might appear on a slate. No separate identity perimeter to maintain.

HRIS-synced org

Critical roles, reporting lines, and successor relationships follow the live HRIS — bench data stays fresh through transfers, promotions, exits.

Performance signal

The 9-box reads each person's latest completed performance review live, so the bench is read beside how people are actually doing.

Change history

Changes to a successor's readiness, scores, rank, development priority and target date are recorded with who made them and when, and shown on the successor's page.

Mobile app & notifications

Employees see their own succession profile, assessments and programmes on their phone in the same branded app; HR gets email alerts.

Alerts on what changed

Readiness changes, flight risk, coverage gaps and upcoming vacancies are emailed to the people an admin chooses.

INDUSTRY FIT

Built for organizations where leadership transitions carry real cost

Succession Hub matters most where critical-role gaps cause measurable business damage — not just an HR planning exercise.

Healthcare

Department-chair, charge-nurse, and clinical-leader pipelines tracked against accreditation requirements with audit-ready documentation.

Manufacturing

Plant manager, line supervisor, and quality leader benches tracked with cross-plant visibility — so a retirement doesn't surprise the executive team.

Financial Services

Branch manager, regional leader, and compliance officer pipelines with a recorded history of every readiness change.

Technology

Engineering management and product leadership benches with leadership assessments and development programmes tracked beside each successor.

Public Sector

Civil-service leadership pipelines with the documentation and audit trail public accountability requires.

Retail

Store manager and district leader benches tracked from associate level up — visible to district VPs from the same app the floor uses every shift.

WHY MANGOAPPS WINS

One platform beats a stack of point solutions on every axis

The argument finance, security, HR, and the CEO all share — and the one a succession point tool structurally cannot answer.

Cheaper than the stack

One per-employee suite license replaces a Workday or Cornerstone succession module and the performance module beside it.

More secure

One identity perimeter and one set of roles and permissions across every slate, placement, and successor note. Nothing for security to re-certify.

Easier to deploy

Already deployed if you have MangoApps. Define critical roles, map them to the existing org, run your first calibration on real data the same month.

Easier to use

Executives and HRBPs review benches from the same app they already use — not a separate succession console nobody opens between cycles.

Easier to manage

Talent admins configure slates, readiness criteria, and calibration cycles from one console — using the live HRIS as the workforce of record.

Easier to extend

Move someone from a talent review straight into a succession plan or a development programme, and export board reports to PDF or CSV.

AI is actually better

The Succession Agent answers coverage, readiness and risk questions from the live bench, and changes nothing until you confirm — offered only to the people who maintain succession data.

Ask Questions With Succession AI

Succession Hub has a paired AI agent for key positions, candidates, readiness, coverage, and risk — same data, same permissions as the app.

Best Fit

Succession AI

Key positions, candidates, readiness, coverage, risk.

At a glance
Faster
Bench Q&A
Live
Coverage
Surface
Risk
Includes
Key Positions & Coverage, Candidate Readiness, and 9-Box Review
Composes With
Performance AI, Skills AI, and Headcount Planner AI

Customer Success

How Customers Use It

A 5-step strategy for successful intranet launch Customer Case Studies
Superdrug Video Case Study Video Case Studies
How An Intranet Transforms Communication & Culture Customer Case Studies
Building Culture & Efficiency With A Modern Toolset Customer Case Studies
Connecting 20,000 Employees: The Raley’s Companies’ Success Story With MangoApps Customer Case Studies
Building A Connected Workforce Customer Case Studies

Frequently Asked Questions

Strategic workforce planning, executive succession, and leadership pipeline management. Used by HR and executive teams to identify key positions, develop high-potential employees, plan transitions, and report bench strength to the board.

HR sets each candidate's readiness on the candidacy — Ready Now, Ready in 1, 2 or 3 Years, or Development Needed. It is a judgment, not a calculated score; leadership assessments and the 9-box, which reads each person's latest performance review, sit beside it.

The 9-box plots performance against potential to identify high-potentials, solid contributors, and at-risk patterns. Used for talent reviews, succession candidate identification, and retention strategy.

A succession review records the plans it covers, its findings and its action items. Completing it keeps a snapshot of the figures as they stood and stamps each covered plan's last review date; candidates and readiness are updated on the plans themselves.

Board-ready reports on key-position coverage, bench strength by function, and succession risk with confidence levels. Quarterly and annual cadence. Exports for board decks.

The agent answers questions about critical-role coverage, candidate readiness and bench risk, and can update a candidate's readiness or a plan's status after you confirm. It is offered to the people who maintain succession data. See the agent page for the full capability list.

Let's Talk

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Rolled out to every employee at AutoZone (125,000), PetSmart (50,000+), A.S. Watson and Raley's (20,000) — and at larger retailers we are not permitted to name.

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Prefer to explore first? Ask AI about Succession Planning Software & 9-Box Talent Review →