ISSAQUAH, Wash., November 29, 2023 - MangoApps, the leading unified modern intranet and employee app, proudly announced the relaunch of MangoApps Community Suite, now reimagined as a comprehensive B2B Customer Community Management Platform. This move aims to enhance the post-sale journey for technology companies, fostering deeper engagement and loyalty among customers.
MangoApps Community Suite, previously known for its screen capture capabilities, has been transformed into an all-encompassing suite that revolutionizes the after-sales B2B customer experience. The platform comprises four key components—Educate, Engage, Innovate, and Capture—each meticulously designed to empower businesses in their customer interactions.
- MangoApps Community Suite offers a bespoke learning experience, ensuring customers fully leverage the value of products and services from the moment of sign-up.
- MangoApps Community Suite goes a step further by cultivating vibrant community spaces that facilitate knowledge exchange and networking, thereby strengthening customer loyalty.
- MangoApps Community Suite allows businesses to tap into customer insights for collaborative product development, promoting a culture of continuous innovation.
- MangoApps Community Suite remains true to its roots, offering intuitive screen recording and annotation tools.
"We are thrilled to announce the relaunch of MangoApps Community Suite as a cutting-edge B2B Customer Community Management platform. At MangoApps, we and our customers have experienced firsthand the transformative impact of using MangoApps Community Suite to build community,” commented Anup Kejriwal, CEO and founder of MangoApps. “We are excited to share this platform with other technology companies with confidence they will reap the same benefits of enhanced engagement and deeper customer connections that have been instrumental to our success."
Why MangoApps Community Suite?
The answer lies in its ability to transform customer relationships. The platform not only captures invaluable customer feedback for product innovation but also nurtures stronger, more meaningful connections. It's more than a tool; it's a commitment to elevating customer loyalty and advocacy, all within an easy-to-use interface.
“To find, keep, and grow your customers, you must know your customers. To know your customers, you must listen to what they say and observe what they do. Part of the arsenal of tools that can help you accomplish this: online communities,” wrote Amy Bills, VP and principal analyst at Forrester*. “Communities check almost every box for B2B companies that want to enhance their customers’ experience, build trust, and deepen their understanding of what customers want and need.”
MangoApps is dedicated to enhancing both the employee and customer experiences. For a demonstration or more information about the MangoApps Community Suite suite, visit wwwmangoapps.com/community-suite.
*Bills, Amy. (2023, October 30). Customer Community Platforms: A Little More Conversation, A Lot More Action. Forrester. Source: https://www.forrester.com/blogs/customer-community-platforms-a-little-more-conversation-a-lot-more-action
About MangoApps
MangoApps has been at the forefront of redefining workplace and customer engagement for over 15 years. Trusted worldwide across various industries, our unified platform ensures that every employee, whether office-based or frontline, is engaged, efficient, and fulfilled. Discover how we're reshaping experiences at www.mangoapps.com.
The MangoApps Team
We're the product, research, and strategy team behind MangoApps — the unified frontline workforce management platform and employee communication and engagement suite trusted by organizations in healthcare, manufacturing, retail, hospitality, and the public sector to connect every employee — deskless or desk-based — to the people, tools, and information they need.
We write about enterprise AI for the workplace, internal communications, AI-powered intranets, workforce management, and the operating patterns behind highly engaged frontline teams. Our perspective is grounded in a decade of building for frontline-heavy industries and shipping AI agents, employee apps, and integrated HR workflows that real employees actually use.
For short-form takes, product news, and field notes from customer rollouts, follow Frontline Wire — our ongoing stream on AI, frontline work, and the modern digital workplace — or learn more about MangoApps.
