The most important part of a successful intranet deployment is, of course, having the tools in place to measure success. We can’t base success on subjective feelings like, “Is it working?” or “Do we feel better connected?”. To measure the success of your team collaboration tools, you need to put hard and fast numbers on your ROI.
This article details how you can assess if your organization is maximizing the use of it’s intranet.
Active Users In Your Intranet Portal
One good indication of the adoption of your team collaboration tool, is to look at how many people are logging into your intranet daily. The percentage of users invited to log in could be very high at first and might trail off after a few weeks. Make sure your social intranet platform encourages a need for daily updates. If it’s a siloed social network without a work purpose, chances are that updates will eventually drop. When employees are required to sign in to stay in the loop the result is an almost 100% participation rate.
Contributions Per Employee
Participation per employee in your intranet or collaboration platform is also imperative. As we all contribute, we are building the knowledge base for future reference by everyone on the platform. Making participation simple allows everyone to participate with minimum barriers. When they are comfortable with participating in discussion groups, they are also involved in projects, submitting ideas and participate in group instant messages.
Most Active Users
Every intranet or collaboration tool have variations of participation. You will have your champions, your participants, and your wallflowers. Fortunately, everyone benefits from participation. Sharing with each other builds the knowledge of everyone involved, even if you are a wallflower and are just consuming the information.
Inter-Group Connectivity
With MangoApps as your social intranet and collaboration tool, participation in group departments is no longer limited to that department alone. Knowledge and ideas can flow from any part of the organization, as open groups encourage input from anyone in the network.
MangoApps
MangoApps allows your organization to customize your intranet with a company-branded platform. It also allows you to monitor user activity with reporting and analytics. Wikis, Tasks, to-do lists, notes, and file sync are just a few user-focused features that encourage your users. But make sure you take the five steps above to produce a great deployment and see the success of your team collaboration tools. A successful adoption will pay you back ten-fold by saving you money on silo software and help you get your projects done more efficiently.
To learn more about how MangoApps can assist your organization with a team collaboration tool, schedule a personalized demo today.
The MangoApps Team
We're the product, research, and strategy team behind MangoApps — the unified frontline workforce management platform and employee communication and engagement suite trusted by organizations in healthcare, manufacturing, retail, hospitality, and the public sector to connect every employee — deskless or desk-based — to the people, tools, and information they need.
We write about enterprise AI for the workplace, internal communications, AI-powered intranets, workforce management, and the operating patterns behind highly engaged frontline teams. Our perspective is grounded in a decade of building for frontline-heavy industries and shipping AI agents, employee apps, and integrated HR workflows that real employees actually use.
For short-form takes, product news, and field notes from customer rollouts, follow Frontline Wire — our ongoing stream on AI, frontline work, and the modern digital workplace — or learn more about MangoApps.
