This page is optional. The letter below is fictional sample copy. Replace it with the founder's own approved words, or remove the page.

In 1998 I borrowed a bench, a few tools and a paper ledger and started repairing equipment for the people around me. I didn't set out to build a company. I set out to stop good machines being thrown away.

What surprised me was how much we kept relearning. A fix would work on Tuesday and be forgotten by Friday. So we began writing things down: where a tool returned, what a part was called, what the next person should check.

That habit is still what Northstar is. Whatever your role, I hope you leave things a little clearer for the next person than you found them.

Founder, Northstar (sample attribution)