Service drive updates and guidance
For Northstar dealership service employees
Check Communications for current service-drive notices. Use Policy Hub for authoritative published policies and procedures; this page does not replace those materials.
When guidance may differ by location, job role, or manufacturer, confirm the applicable source before using it. For a correction to a notice, contact the team or role responsible for that communication through your dealership's established channels.
Service drive notices
Check the current source before applying guidance Low priority
This fictional example notice illustrates where service updates may appear. Confirm current, location- and role-relevant instructions in Communications and Policy Hub before taking action.
Service support
Service Operations Desk
Shared service-process questions
Department: Service Operations