Our Code guides how we work

For every Northstar employee, across our offices and frontline locations.

This fictional gallery example shows how a Code of Conduct can help people make sound, respectful choices. The authoritative Code, local requirements, and acknowledgment are in Policy Hub.

Printed documents and folders on a desk

The essentials

A few practical principles to keep in view.

Treat people with respect

Make work interactions professional, fair, and free from harassment or intimidation.

  • Do not dismiss or target someone because of who they are.
  • Raise conduct that makes work unsafe or disrespectful.

Protect fair decisions

Notice when a personal relationship, financial interest, or outside role could affect—or appear to affect—a work decision.

  • Pause and disclose a possible conflict before the decision.
  • Ask for guidance when the connection is unclear.

Check before accepting

A gift or invitation may be subject to rules that depend on location, role, and business context.

  • Check the applicable Policy Hub policy before responding.
  • Pause when an offer is tied to a pending decision.

Need to raise a concern?

Speak Up is Northstar’s named app for raising a concern. Open it through your organization’s approved app access; this site does not submit a report.

Use Speak Up and follow the options available to you there.

For immediate danger or urgent safety needs, use the established local emergency or safety response route.

Confirm Speak Up availability, access methods, and urgent-response wording for each relevant location before publishing.