Know who owns it, what changed and where the approved version lives

The Northstar Services plant hub for shift teams, area leads and site support.

Northstar Services is a fictional sample organization. The areas, roles and examples on this site are illustrations to adapt to your own plant.

An operations floor mid-shift

Find the approved work instruction

Use the controlled document library, not a saved or printed copy.

  1. 1

    Search by area and document title

    For example, search 'Line 2 packaging changeover' rather than a keyword like 'changeover' alone.

  2. 2

    Check the revision and effective date

    Read the first page header. The status should read Approved, with an effective date on or before today.

  3. 3

    Use the current revision only

    If two revisions appear, open the one marked Current. Do not work from the older one, even if it is bookmarked.

  4. 4

    Ask your area lead if it is missing or unclear

    Name the document and the revision you found, so the owner can correct the library quickly.