Check the approved source for the location
This page is a routing reference, not legal advice and not a statement of what any jurisdiction requires. A regional or company-wide source does not automatically apply to every location.
Identify the location and topic, consult the organization's approved guidance for that scope, and contact the designated local owner if the source is missing, unclear, or does not answer the question.
Example question-to-owner routing
Example role labels only; use the responsible owner and approved source for the location and topic.
| Question topic | Example role to ask | Source to check |
|---|---|---|
| Scheduling or timekeeping | Designated local people-operations or compliance owner | Approved local guidance for the location and topic |
| Records or document handling | Designated records or compliance owner | Approved records guidance in scope for the location |
| Workplace procedure | Local operations lead or designated compliance owner | Approved procedure for the relevant location and work |
Check guidance before relying on it
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1
Identify the location and question
State which location and topic the question concerns.
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2
Open the approved source
Use the organization's current, approved guidance for that location and topic.
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3
Check scope and review information
Confirm that the source covers the location and question, and read any displayed effective or review information.
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4
Ask the designated owner if unresolved
If the guidance is missing, unclear, or out of scope, ask the designated local owner before relying on it.