Everyday safety basics
Fictional Northstar sample guidance
At Northstar, employees are expected to follow posted site instructions and task-specific procedures, wear the protective equipment required for their work, and keep walkways and work areas clear.
If a task, condition, or piece of equipment appears unsafe, pause work when it is safe to do so, keep others clear of the hazard where practical, and raise the concern with the site response lead or your manager. Do not restart affected work until the appropriate site process says it is safe.
These are illustrative examples, not verified Northstar policy. Follow the current instructions for your work location and role.
Emergency numbers — fictional examples
These illustrative numbers are not for use. Replace them with verified local emergency numbers and confirm which applies at each Northstar location before publishing.
| Example location | Fictional example number | Before publishing |
|---|---|---|
| United States office | 911 (fictional sample) | Verify the applicable local emergency number and posted office procedure. |
| United Kingdom distribution site | 999 (fictional sample) | Verify the applicable local emergency number and posted site procedure. |
| Singapore service centre | 995 (fictional sample) | Verify which emergency service and number apply locally. |
How to report a safety concern
For injuries, near misses, hazards, and other workplace safety concerns
Use local emergency procedures first when there is immediate danger. Then report through the approved workplace route as soon as practical.
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1
Deal with immediate danger
Contact local emergency services using the verified number for your location and follow posted site instructions. Notify the site response lead when it is safe to do so.
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2
Raise the concern locally
Tell your manager or designated site safety contact about an injury, near miss, hazard, or unsafe condition. If safe, note where and when it happened and what you observed.
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3
Record it in Safety Hub
Open the Safety Hub app and submit the report using the options available to you. Report as soon as practical; do not delay emergency help to complete an app report.
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4
Follow the site process
Use the location's follow-up instructions and respond to requests for additional information. If you cannot access Safety Hub, ask your manager or designated safety contact for the approved alternative reporting route.
Safety Hub is the workplace safety destination
Use the Safety Hub app for reporting and detailed safety resources, not emergency response.
Open Safety Hub from the apps available to you.
Choose the reporting or safety-resource option available in your organization's setup.
If the app or a feature is unavailable, follow your site's approved alternative route.
Northstar's app access and available features depend on its setup. Confirm the connection, employee access, and reporting options before publishing this page.
Check your local instructions
Emergency contacts and response procedures can differ by country, site, and work activity. Follow the instructions posted where you work and confirm location-specific details with your manager or designated safety contact.
Content owner: Northstar's designated safety content owner should maintain this page. Review it when emergency contacts, local procedures, or Safety Hub reporting options change, and confirm the example numbers have been replaced before employees rely on the page.