Start with your assigned tasks

Onboarding Hub is the app for assigned onboarding tasks. Open it using access instructions provided through a confirmed Northstar channel, then review your assigned tasks and any instructions or due dates shown there.

Available systems and access timing can differ by role, location, and transition plan. This page does not grant access, confirm an account change, or replace instructions from a system owner.

What to check before a system change

Use approved transition instructions for the systems that apply to your work.

Current access

Check which system you currently use for the task in question. Do not assume a system has changed because another team or location received an update.

  • Note the system name and the task you were trying to complete.
  • Check whether an approved notice says the change applies to your role and location.

New or updated access

Follow only access steps provided through a verified Northstar instruction or an assigned Onboarding Hub task.

  • Use the access route named in the confirmed instructions.
  • Do not share your password or sign-in code when requesting help.

Missing task or access

If an assigned task or expected access is missing, gather the details needed for the confirmed support route.

  • Note the app or system, the task, and when you tried to open it.
  • Use the verified support guidance on Who to Ask.

A simple check when you are unsure

This is an example of using available guidance, not a live access workflow.

  1. 1

    Open Onboarding Hub

    Review the tasks assigned to you and read the instructions for the task you need to complete.

  2. 2

    Check applicability

    Compare your location and role with the approved transition notice or instructions available to you.

  3. 3

    Use the confirmed help route

    If a task is missing or access fails, report the system name, task, and error through the verified route described on Who to Ask.