Get peer help with workplace tools

A tool champion can help with the tools and topics their organization has assigned to them.

In this example, a tool champion is a colleague identified by Northstar to share practical, tool-specific guidance. A champion is not automatically a formal technical support contact, and this template does not assign individual champions or claim they cover a particular location.

Confirm who is a champion, which tools they support, and the locations or teams they cover before publishing this page.

If a champion is unavailable

Use your manager's confirmed route

Use your manager's confirmed route for a question that cannot wait or needs formal technical support.

Champion availability is not a service commitment

Do not treat a champion's availability as a service commitment.

Confirm these details before publishing

Review this page when the champion roster or support route changes.

  • Champion source
  • Supported tools
  • Location coverage
  • Next step for issues outside a champion's role