Our Code guides how we work

For every Northstar employee, across our offices and frontline locations.

This fictional gallery example shows how a Code of Conduct can help people make sound, respectful choices. The authoritative Code, local requirements, and acknowledgment are in Policy Hub.

Printed documents and folders on a desk

The essentials

A few practical principles to keep in view.

Treat people with respect

Make work interactions professional, fair, and free from harassment or intimidation.
  • Do not dismiss or target someone because of who they are.
  • Raise conduct that makes work unsafe or disrespectful.

Protect fair decisions

Notice when a personal relationship, financial interest, or outside role could affect—or appear to affect—a work decision.
  • Pause and disclose a possible conflict before the decision.
  • Ask for guidance when the connection is unclear.

Check before accepting

A gift or invitation may be subject to rules that depend on location, role, and business context.
  • Check the applicable Policy Hub policy before responding.
  • Pause when an offer is tied to a pending decision.

Need to raise a concern?

Speak Up is Northstar’s named app for raising a concern. Open it through your organization’s approved app access; this site does not submit a report.

  • Use Speak Up and follow the options available to you there.
  • For immediate danger or urgent safety needs, use the established local emergency or safety response route.

Confirm Speak Up availability, access methods, and urgent-response wording for each relevant location before publishing.