Our Code guides how we work
For every Northstar employee, across our offices and frontline locations.
This fictional gallery example shows how a Code of Conduct can help people make sound, respectful choices. The authoritative Code, local requirements, and acknowledgment are in Policy Hub.
The essentials
A few practical principles to keep in view.
Treat people with respect
Make work interactions professional, fair, and free from harassment or intimidation.
- Do not dismiss or target someone because of who they are.
- Raise conduct that makes work unsafe or disrespectful.
Protect fair decisions
Notice when a personal relationship, financial interest, or outside role could affect—or appear to affect—a work decision.
- Pause and disclose a possible conflict before the decision.
- Ask for guidance when the connection is unclear.
Check before accepting
A gift or invitation may be subject to rules that depend on location, role, and business context.
- Check the applicable Policy Hub policy before responding.
- Pause when an offer is tied to a pending decision.
Go to the topic you need
These pages explain common situations and practical next steps.
Respect at Work
Everyday respect, examples, and reporting options.
Conflicts of Interest
Recognize a possible conflict and prepare to disclose it.
Gifts & Hospitality
Pause, check the relevant rules, and seek guidance.
Ethical Dilemmas
Work through fictional examples and discussion questions.
How to Raise a Concern
See the app route and general expectations after reporting.
Need to raise a concern?
Speak Up is Northstar’s named app for raising a concern. Open it through your organization’s approved app access; this site does not submit a report.
- Use Speak Up and follow the options available to you there.
- For immediate danger or urgent safety needs, use the established local emergency or safety response route.
Confirm Speak Up availability, access methods, and urgent-response wording for each relevant location before publishing.