Benefits That Employees Actually Understand
Employees compare plans side by side, enroll, and manage dependents on their own — and HR gets the carrier feeds, life-event workflows, and reports that keep the program running.
See Benefits Management In Action
Run open enrollment, qualifying life events, COBRA, and ACA reporting from one app, with AI plan setup from carrier documents and 834 EDI carrier feeds.
What Benefits Management Helps You Do
Six everyday actions for employees and HR — all in one app.
Enroll In Plans
Employees enroll in medical, dental, vision, life, disability, and retirement plans during open enrollment or after a qualifying life event — with cost and coverage shown clearly.
Compare Plans Side-By-Side
Each plan's monthly employee and employer cost (or how it is priced, for plans priced by coverage level), coverage type and its own description, side by side, so employees choose informed instead of defaulting to last year's pick.
Manage Dependents
Add spouses and children, and keep each one's verification documents attached to their record for HR to review.
Run Open Enrollment
Configure enrollment windows, eligibility rules, and plan offerings. Employees see exact start and end dates; HR sees participation in real time.
Handle Life Events
Marriages, new children, and divorces open a special enrollment window once approved, with the documents each event needs prompted and the window's end date tracked.
Report & Reconcile
Enrollment summaries, carrier reconciliation reports, compliance exports, and cost analytics give HR and finance the answers they need before they have to ask.
One App, Three Audiences
Benefits Management gives each role a view of the same data.
For Employees
A clean place to enroll, compare, manage dependents, and look up coverage when it actually matters.
- Current coverage at a glance — every plan, every dependent, every effective date.
- Plan compare — side-by-side monthly cost, carrier, coverage type, and plan description.
- Open enrollment flow — guided plan selection, with a one-price plan's monthly cost shown before you confirm.
- Life-event workflows — marriage, new child, divorce — with required docs prompted.
- Carrier details — the carrier behind each plan, on the plan, enrollment and compare pages.
For HR & Benefits Admins
Plan configuration, enrollment management, dependent verification, and the full carrier loop.
- Plan & carrier setup — configure plans, eligibility rules, and monthly employee and employer costs.
- Enrollment windows — open enrollment, new hire, qualifying life events — with deadlines.
- Dependent verification queue — review each dependent's documents and mark them verified or rejected; the employee is told when documents are needed.
- Eligibility logic — service-date, hours-worked, and class-based rules built in.
- Carrier reconciliation — exports and reports designed for the carrier feed cycle.
For Finance & Compliance
Cost reports, ACA reporting, and the audit trail.
- Cost & participation reports — enrolled count and employee and employer cost by plan, and the share of active employees enrolled.
- Compliance records — ACA hours tracking with 1095-C forms, plus compliance-notice and COBRA audit reports you can export as CSV or PDF.
- Audit trail — each employee's benefits history records every election, cost change, and termination with who made it and when; COBRA keeps its own audit log.
- CSV / Excel exports — for carriers, payroll feeds, and finance reconciliation.
How An Enrollment Moves Through The System
Five steps from window open to coverage live.
Benefits Management In Practice
A practical scope check: what the app covers, which controls matter, and the workflows teams usually run first.
Core workflow
Manage open enrollment periods with plan comparison tools and guided enrollment workflows.
Controls that matter
COBRA Administration includes COBRA participant tracking with status lifecycle (eligible → notice sent → enrolled → terminated) and Payment schedule generation and payment recording.
Scope and specs
Useful specs: AI document parse file size limit: 20 MB; Supported parse formats: PDF, DOCX, PNG, JPEG, WebP; Plan categories: medical, dental, vision, retirement, FSA, HSA, life, disability, supplemental, other.
Annual open enrollment
HR configures enrollment periods with plan options and employees compare plans side-by-side before making their selections.
Life event processing
An employee reports a new baby, triggering a qualifying event workflow to add the dependent and update coverage within the allowed window.
COBRA administration
HR tracks COBRA-eligible former employees, sends required notices, monitors premium payments, and manages coverage continuation.
Connected To The Rest Of MangoApps
Benefits Management shares data with the apps that surround the employee experience.
→ Employee Data
Employee class, location, employment type, and service date drive eligibility rules without a separate sync.
→ Payroll Connect
Export each employee's per-paycheck benefit deductions, with pre- and post-tax treatment by benefit category, as a payroll file (CSV or PDF) to load into your payroll system.
→ Notifications
Enrollment window opens, dependent verification due, life-event paperwork required — every event lands in the employee's inbox.
→ Onboarding
New-hire onboarding hands employees straight into their first enrollment window with the right plan offerings.
→ Communications
Open enrollment campaigns, life-event guides, and broker contact info can be dropped into newsletters and broadcasts.
REPLACES POINT TOOLS
One benefits experience in place of the carrier-plus-broker-portal stack
Most HR teams patch together a benefits admin portal, a separate enrollment site, a broker decision-support tool, and email PDFs for life events. Benefits Management retires that stack — and lives in the same app employees already use for pay, leave, and onboarding.
Employee Navigator
Broker-distributed benefits admin
- Employees check their coverage, plans, dependents, and life events in the same mobile app they use for shifts, pay stubs, and leave, and open the full page from it to enroll — no separate portal login
- Carrier feeds, life-event workflows, and dependent management live inside your HRIS — no parallel data store
- Same per-employee suite license covers benefits AND the rest of the platform, instead of a per-seat broker add-on
ADP TotalSource benefits module
PEO-bundled benefits administration
- Keeps your benefits independent of payroll — switch carriers or brokers without changing pay systems
- Side-by-side plan comparison, dependent management, and COBRA administration included, not paid add-ons
- Open enrollment campaigns reach frontline staff via mobile push, not just corporate email
PlanSource / bswift
Standalone benefits administration platforms
- Inherits SSO, audit log, and HRIS data — no separate identity perimeter for security to certify
- Q&A answered by Benefits AI from your plan records and each employee's own elections, not a generic chatbot
- Life events, dependent adds, and ACA forms run in the same app as enrollment — no carrier-portal hand-coding
Workday Benefits
Enterprise HCM benefits module
- Deploys in days, not the multi-quarter Workday implementation cycle
- Frontline workers without corporate email check their coverage from a personal phone, and open the full page there to enroll, with no extra license
- My Compensation's total-rewards view shows pay, equity, and the employer's share of benefits together — without the HCM premium price tag
PLATFORM ADVANTAGE
Benefits Management inherits everything else MangoApps already does
A point benefits tool has to build, buy, or integrate each of these. Benefits Management gets them for free because the platform already runs them.
Identity & SSO
Open enrollment uses your existing SAML/OIDC SSO and MFA. No separate enrollment portal credentials for employees to forget once a year.
HRIS-synced dependents & eligibility
Eligibility, life-event triggers, and dependent records pull from the employee record HR already maintains — not a parallel benefits roster.
Answers in your language
Ask AI replies in the language each person asks in.
Audit log
Elections, cost changes, and terminations are written to each employee's benefits history with who made them and when, and COBRA actions to a COBRA audit log.
Mobile app & push
Open-enrollment nudges and life-event reminders arrive in the branded mobile app — not a once-a-year portal employees forget how to log into.
Life-event workflow
A marriage, birth, adoption, divorce, or loss of coverage goes to HR review with its supporting documents (or is approved automatically for the types you choose), and approval opens a special enrollment window.
INDUSTRY FIT
Built for the industries where benefits enrollment actually breaks
Benefits Management is the open-enrollment backbone for organizations whose workforce is multi-state, frontline-heavy, or hard to reach by email.
Retail
Store associates check their coverage, plans, and dependents from a personal phone during a break, and open the full page there to enroll — no kiosk visit or HR appointment required.
Healthcare
Shift staff enroll between rotations with plan summaries that explain coverage in plain language, then capture beneficiary updates on the spot.
Manufacturing
Plant-floor crews get open-enrollment reminders in the mobile app, check their coverage on a personal device, and get HR Q&A answered in their language.
Hospitality
Property-level enrollment campaigns reach housekeeping, front desk, and F&B without requiring a corporate email or a desktop session.
Construction
Crews in the field check their coverage from a phone on a job site, and open the full page there to report a marriage or a new dependent the same day.
Public Sector
Plan comparisons across union and non-union populations, eligibility rules by classification, and reporting that meets agency audit standards.
WHY MANGOAPPS WINS
One platform beats a stack of point solutions on every axis
The argument finance, security, IT, and HR all share — and the one a benefits point tool structurally cannot answer.
Cheaper than the stack
One per-employee suite license replaces Employee Navigator + broker decision-support tool + separate ACA reporting vendor — and the bill stops growing.
More secure
PHI-relevant elections and dependent records stay inside MangoApps, with every election change in the employee's benefits history — no carrier-portal blind spot.
Easier to deploy
Already deployed if you have MangoApps. Load plans, map eligibility from live HRIS data, and run an open-enrollment campaign the same week.
Easier to use
Employees check their benefits in the mobile app they already opened for their shift and pay stub, and open the full page from it to enroll. No once-a-year benefits portal to relearn.
Easier to manage
Eligibility rules, life events, and carrier feeds run from one admin surface — not a different login per carrier and a spreadsheet for the gaps.
Fewer hand-offs
An approved life event opens the employee's special enrollment window on its own, and the new election shows in the next payroll deduction export — no separate case to open.
AI is actually better
Benefits AI answers "what am I enrolled in?" and "is my spouse covered?" using the employee's actual elections and plan details, governed by the same permission model as every other app.
Benefits Management Screenshots
Real product screens from Benefits Management workflows, pulled from the app screenshot gallery.
Ask Questions With Benefits AI
Benefits Management has a paired AI agent for the questions HR keeps answering by hand. It explains, compares, and surfaces — and it can enroll an employee in a plan or waive one for them, asking for confirmation first.
Benefits AI
View enrolled coverage, compare plans, check enrollment windows, look up ID cards and carriers.
Customer Success
How Customers Use It
Customer Case Studies
Customer Case Studies
Video Case Studies
Customer Case Studies
Video Case Studies
Customer Case Studies
The MangoApps team is really responsive. Any questions get answered immediately. And they didn’t overpromise—they’ve delivered exactly what they said they would. The customer service really stands out.
Alison van Zijl
Head of Human Resources
Full House
Frequently Asked Questions
Medical, dental, vision, life, disability, retirement, and other employer-sponsored plans. Each plan is configured with eligibility rules, monthly employee and employer cost, carrier, and coverage tiers. The app handles employee + dependents and supports class-based plan offerings.
HR configures the open enrollment window with start and end dates. Employees see countdown reminders, can compare plans side-by-side, and lock their elections before close. New-hire and qualifying-life-event windows follow the same flow with their own deadlines.
Yes. Employees add spouses and children with relationship, date of birth, and SSN where required. Verification documents (marriage certificate, birth certificate) upload directly into the app and stay attached to the dependent's record. The verification queue gives HR a single place to process documents.
Through a file. Reports exports each employee's per-paycheck benefit deductions, with pre- and post-tax treatment by benefit category, as CSV or PDF to load into your payroll system. Benefits Management does not send deductions to a payroll provider on its own.
ACA hours tracking flags full-time employees month by month and checks affordability by the rate-of-pay safe harbor, and the app generates 1095-C forms and the 1094-C transmittal as PDFs. Reports cover enrollment, cost by plan, compliance (enrollment rate, dependent verification, pending life events), and a carrier census, each exportable as CSV or PDF. Compliance notices (SBC, HIPAA privacy, Medicare Part D, and others) and COBRA actions each have an audit report you can export.
Qualifying life events open a defined window for plan changes. The employee selects the event, the system surfaces the eligible changes and required documentation, and the deadline tracks automatically. Missed windows route back to HR with a clear reason.
The agent answers benefits questions and can enroll the employee asking in a plan, or waive one for them, after they confirm — it does not change dependent records or anyone else's coverage. Employees ask about enrolled plans, dependents on coverage, plan comparison, which carrier issues each ID card, carrier contacts, wellness program participation, and upcoming enrollment windows. See the agent page for the full capability list.
Let's Talk
Every team. Every employee. Every workflow. One AI platform — built for the frontline. Since 2008, trusted by 2 million+ users with an NPS of 78.
Why Choose Us?
- Frontline AI: Governed AI for every employee and workflow.
- Top Security: HITRUST, ISO & SOC 2 certified.
- Exceptional UX: Delightful on mobile and desktop.
- Proven Results: 98% customer retention rate.
Rolled out to every employee at AutoZone (125,000), PetSmart (50,000+), A.S. Watson and Raley's (20,000) — and at larger retailers we are not permitted to name.
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