Policies People Can Find, Understand, And Acknowledge
Write the policy once, publish the handbook, and know who has acknowledged it — with version diffs, translations, and an AI agent that answers policy questions in plain English.
See Policy Hub In Action
See how Policy Hub publishes a policy to only the people it applies to, records each acknowledgment, shows managers who is behind, and re-asks only those who acknowledged when a change matters.
What Policy Hub Helps You Do
Author Policies
Rich-text policy editor with state-specific templates, suggested content for common policies, and a publication workflow that captures who approved each version.
Build Handbooks
Bundle policies into an employee handbook with table of contents, sections, and a shareable link (sign-in required by default, or open to anyone). Multiple handbooks for multi-location, multi-language workforces.
Track Acknowledgments
Required acknowledgments by employee, policy, or handbook. Pending acknowledgment dashboards for HR; reminder cadence configurable.
Version & Diff
Every policy update creates a new version. Compare versions visually — exactly what changed, who approved it, when it went live. Re-acknowledgment can be required on update.
Translate
Multi-language support, each translation labelled out of date when the policy changes. Frontline workforces in Spanish, Tagalog, Vietnamese, Hindi can read the same policy in their preferred language.
Publish Publicly
Public handbook URLs let candidates and prospective hires read the handbook without an account. Authentication-required mode locks it down to employees only.
How Policy Hub Closes The Compliance Loop
Three capability blocks that turn policy distribution from a checkbox into actual comprehension.
Acknowledgment Tracking With Re-Acknowledgment On Update
Required acknowledgments are tracked per employee, per policy. When a policy updates, acknowledgments can be required again — so compliance isn't frozen at the version the employee signed three years ago. Pending acknowledgment dashboards surface overdue employees by department, manager, or location.
- Per-employee tracking — who's acknowledged, who hasn't.
- Re-acknowledgment on update — policy version drift handled.
- Pending dashboards — overdue by manager, department, location.
- Reminder cadence — automatic reminders on configurable interval.
Version Control With Visual Diffs
Every policy update creates a new version with a visible diff. Approvers see exactly what changed, what was added, what was removed. Old versions stay on file so legal audits and works council inquiries can prove what the policy said on any given date.
- Side-by-side diffs — see exactly what changed.
- Approval history — who approved each version and when.
- Acknowledgment trail — each acknowledgment records the signer, version, timestamp, IP address, and device.
- Audit export — per-policy compliance rates to CSV for the audit file.
Multi-Language, Flagged When Out Of Date
Frontline workforces speak many languages. Policy Hub generates AI translations from the policy's own text, and HR can write or edit one by hand. Employees read and acknowledge in their preferred language; the canonical version remains the legal source of truth.
- Out-of-date label — when the policy changes, each translation is labelled out of date until HR refreshes it.
- Per-employee preferred language — pulled from profile.
- Refresh when it changes — HR regenerates an out-of-date AI translation with Refresh on the translations page; a hand-written one is corrected in place and is current again once a reviewer marks it verified.
- Canonical source preserved — legal version stays definitive.
Policy Hub In Practice
A practical scope check: what the app covers, which controls matter, and the workflows teams usually run first.
Core workflow
Generate jurisdiction-aware HR policies from built-in templates, and review incoming employment-law changes — see which policies each one affects, then mark it reviewed, dismiss it, or apply a custom override.
Controls that matter
Versioning & Approvals includes Numbered version snapshots on every publish and Side-by-side version diff with change statistics.
Scope and specs
Useful specs: Default acknowledgment deadline: 14 days (admin-configurable); Versions retained: every version, no cap; Reminder frequency: 4 days (admin-configurable).
Annual policy refresh
HR managers update policies for the new year, compare versions with the diff tool, and ask everyone who acknowledged the old version to acknowledge the new one.
New hire handbook
Assemble an onboarding handbook from published policies using the builder, then share a public link for day-one reading.
State-specific compliance
Apply policies by state, region, location and department so employees in each jurisdiction are asked to acknowledge only what applies to them.
Connected To The Rest Of MangoApps
→ SOP Hub
Policies state the rule; SOPs explain the procedure. SOP Hub handles the "how" while Policy Hub handles the "what."
→ E-Signature
Policies that require a signature (rather than just a checkbox acknowledgment) are signed in the app — no E-Signature app or provider needed. E-Signature handles contracts and documents beyond policies.
→ Onboarding Hub
New hire policy acknowledgments fire automatically as part of onboarding tasks.
→ Communications
Policy updates announce through Communications — same audience, same calendar — with the acknowledgment link inside the broadcast.
→ Training
Some policies need training, not just acknowledgment. Hand off to Training for the structured learning path.
→ Employee Data
Demographic and jurisdiction data drives policy targeting — California employees see the California addendum, etc.
Policy Hub Screenshots
Real product screens from Policy Hub workflows, pulled from the app screenshot gallery.
REPLACES POINT TOOLS
One policy system in place of the policy-tool-plus-attestation-trackers stack
Most HR and Compliance teams running a dedicated policy tool still maintain separate handbooks per state, a manual acknowledgment spreadsheet, a translation vendor, and a help inbox for "what does this policy mean?" Policy Hub folds those into the platform employees already use.
NAVEX PolicyTech
Enterprise GRC policy management
- Per-employee suite price covers policies AND HR, training, comms, and SOPs — NAVEX licenses each module
- Employees read and acknowledge policies in the same app as their pay stub — no separate PolicyTech login
- Plain-English Q&A is built into the AI agent — not a search index that returns paragraph numbers
ConvergePoint Policy Management
SharePoint-based policy app
- Works for the roughly 70–80% of frontline employees without Microsoft 365 licenses — ConvergePoint requires SharePoint access
- Built-for-the-frontline acknowledgments — frontline staff sign on their phone, not after finding a desktop computer
- Multi-language translation, version diff, and audit trail are built in — not SharePoint customizations to maintain
PolicyTech (Symplr / NetDispatch)
Healthcare and regulated industry policy
- Acknowledgment tracking ties to the live HRIS roster — no orphaned "must read" rows for terminated employees
- Jurisdiction-aware targeting routes the California addendum to California employees automatically
- Public handbook URLs work without a separate hosting tool — same auth model as the rest of the platform
MetricStream Policy
Enterprise GRC platform module
- Deploys in weeks, not months — no MetricStream platform implementation gating policy rollout
- HR teams own policy authoring without filing a ticket — handbook updates ship the same day they're approved
- Same SSO and roles as Legal and Compliance already use — not a separate GRC tenant
PowerDMS / SAI360
Document control and compliance tools
- Policies live next to SOPs, training, and the comms feed — employees see policy changes in their daily feed
- Translation into 15 languages reuses the platform's translation engine — not a third-party translation vendor
- Policy Hub's activity log covers authoring, publishing, acknowledgments, and reminders in one place — not three exports
PLATFORM ADVANTAGE
Policy Hub inherits everything else MangoApps already does
A point policy tool has to build, buy, or integrate each of these. Policy Hub gets them for free because the platform already runs them.
Identity & SSO
Inherits your SAML/OIDC SSO, MFA, and SCIM provisioning. Employees acknowledge a policy with the same login they use for everything else.
HRIS-synced audiences
Department, location, and jurisdiction data come from the HRIS — California addenda route automatically, no manual distribution lists.
Translation in 15 languages
Policies translate into 15 languages using the same Mango Translation layer that powers Chat, SOPs, and News Feed — one translation surface.
Activity log
Policy Hub's own activity log records policies created, edited, published, and acknowledged, and its entries cannot be edited or deleted.
Mobile app & push
Acknowledgment requests arrive in the same branded mobile app employees use for shifts, pay, and chat — even frontline workers without email.
AI guardrails
Policy Hub AI asks for confirmation before it records an acknowledgment or changes an owner — answers ground in the policies the user is permitted to see, with the same identity model as the rest of the platform.
INDUSTRY FIT
Built for the industries where policy is the audit
Policy Hub fits every employer, but it earns its keep where multi-jurisdiction operations, regulator visits, and frontline acknowledgment audits make manual handbook tracking unworkable.
Healthcare
HIPAA, clinical, and policy-updates reach staff on shift with multi-language support and acknowledgment evidence ready for a Joint Commission visit.
Financial Services
Code of conduct, regulatory updates, and FINRA-friendly policies with attestation evidence, version history, and clean exports for examiners.
Retail
Multi-state employee handbooks target each jurisdiction's addendum automatically — store associates only see what applies to them.
Manufacturing
Safety policies, code-of-conduct, and union-specific rules acknowledged from any device — frontline staff sign on shared kiosks or personal phones.
Public Sector
Agency policies and mandatory training acknowledgments for federal, state, and local government.
Hospitality
Brand standards, property-specific policies, and seasonal updates with translation for distributed, multi-language workforces.
WHY MANGOAPPS WINS
One platform beats a stack of point solutions on every axis
The argument HR, Legal, IT, and Compliance all share — and the one a policy point tool structurally cannot answer.
Cheaper than the stack
One per-employee suite license replaces NAVEX + a translation vendor + a handbook portal + a Q&A bot — no per-policy or per-language surcharges.
More secure
One identity perimeter and one set of roles and permissions across every policy, every acknowledgment. Nothing for Security to re-certify each year.
Easier to deploy
Already deployed if you have MangoApps. Import existing PDFs, target by department or state, send the first acknowledgment the same day.
Easier to use
Employees read and sign on the mobile app they already use for their shift and pay. No second portal, no separate password.
Easier to manage
Audience targeting uses the live HRIS — Legal doesn't keep a parallel "California employees" list current every pay period.
Easier to extend
A policy update can trigger a training assignment, a survey, an acknowledgment task, or a manager notification — one automation engine.
AI is actually better
Policy Hub AI answers in plain English, in the employee's language, and shows exactly which policy paragraph it came from — grounded only in the policies that employee is permitted to read.
Pair Policy Hub With AI
Policy Hub AI lets employees search policies, get plain-English summaries, and read in their preferred language. It records an employee's own acknowledgment only after they confirm; a policy that asks for a signature is signed in the app.
Policy Hub AI
Confirms before any change. Says when a translation is out of date.
Customer Success
How Customers Run Compliant Policy Programs
Customer Case Studies
Customer Case Studies
Customer Case Studies
Customer Case Studies
Customer Case Studies
Customer Case Studies
The MangoApps team is really responsive. Any questions get answered immediately. And they didn’t overpromise—they’ve delivered exactly what they said they would. The customer service really stands out.
Alison van Zijl
Head of Human Resources
Full House
Frequently Asked Questions
Yes. State-specific templates cover the major US jurisdictions. Policies can be scoped to employees in matching jurisdictions automatically based on Employee Data location fields. California employees see the California addendum, etc.
When you publish a Major or Legal change to a policy with Re-acknowledge on Updates on (new policies start from the Require Re-acknowledgment When Policies Update setting), everyone who acknowledged the old version is asked again. They see it marked Re-acknowledgment Required in their pending policies, with what changed since they last acknowledged, and the Compliance Report shows who still owes it.
Yes — with a tokenized public URL. Useful for candidates, prospective hires, and remote contractors. The Require Sign-In for Public Handbook & Policy Links setting locks it down to signed-in employees only when policy requires.
When a policy's content changes, its translations are labelled out of date — on the policy page and in Policy Hub AI's answers — until HR refreshes them on the translations page; nothing re-translates on its own. The canonical English source remains the legal version; translations are reading aids.
Yes. Pending acknowledgment dashboards surface overdue employees by manager, department, and location. Automatic reminder cadence (configurable) sends pings to overdue employees on a schedule. The dashboard also catches manager visibility before audit time.
Policy Hub handles the "what" — rules, expectations, legal language. SOP Hub handles the "how" — step-by-step operational procedures with completion sign-off. They complement each other; many customers use both.
Search policies, get plain-English summaries, read in the employee's preferred language, lookup acknowledgment compliance. It can record your own acknowledgment after you confirm; a policy that asks for a signature is signed in the app, never in chat. HR administrators can also change who owns a policy or handbook, behind a confirmation. See the agent.
Let's Talk
Every team. Every employee. Every workflow. One AI platform — built for the frontline. Since 2008, trusted by 2 million+ users with an NPS of 78.
Why Choose Us?
- Frontline AI: Governed AI for every employee and workflow.
- Top Security: HITRUST, ISO & SOC 2 certified.
- Exceptional UX: Delightful on mobile and desktop.
- Proven Results: 98% customer retention rate.
Rolled out to every employee at AutoZone (125,000), PetSmart (50,000+), A.S. Watson and Raley's (20,000) — and at larger retailers we are not permitted to name.
Prefer to explore first? Ask AI about Policy Management Software & Employee Policy Hub →