Skip to main content
Loading...
Operations

Asset history and parts ride the mobile work order

A customer changed technician dispatch to include asset history and parts on the mobile work order; within 60 days, first-time-fix rate went up from roughly 68% to 85% — every repeat visit is a truck roll they didn't pay for.

Included with every MangoApps plan.

Rolled out to every employee at AutoZone (125,000), PetSmart (50,000+), A.S. Watson and Raley's (20,000) — and at larger retailers we are not permitted to name.

Go deeper on the topic

Related concepts
  • A daily huddle is a brief (10–15 minute) standing meeting held at the start of a shift or workday to align the team on priorities, surface issues, and...
  • A deskless worker is any employee whose job happens without a desk, a company laptop, or a fixed workstation. They're roughly 80% of the global workforce —...
  • A frontline employee app is a phone-first application that gives hourly, field, and deskless workers access to their schedule, pay, announcements, training,...
  • A frontline worker is any employee whose job happens away from a desk — on a production floor, in a patient room, behind a store counter, in a customer's...

Ready to use this template?

Asset history and parts ride the mobile work order runs on a platform app included with every MangoApps plan — pick a suite and it comes along.

See pricing

Rolled out to every employee at AutoZone (125,000), PetSmart (50,000+), A.S. Watson and Raley's (20,000) — and at larger retailers we are not permitted to name.