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Service Desk

Route repeat requests to the article first

A customer changed password-reset requests to route to a self-service article before the queue; within 30 days, reopened tickets went down from roughly 14 a month to 2.

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Included with every MangoApps plan.

Rolled out to every employee at AutoZone (125,000), PetSmart (50,000+), A.S. Watson and Raley's (20,000) — and at larger retailers we are not permitted to name.

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Route repeat requests to the article first runs on a platform app included with every MangoApps plan — pick a suite and it comes along.

See pricing

Rolled out to every employee at AutoZone (125,000), PetSmart (50,000+), A.S. Watson and Raley's (20,000) — and at larger retailers we are not permitted to name.