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Service Desk

Service requests on a 24-hour SLA

A customer moved internal requests into the Service Desk with a 24-hour first-response SLA; within 30 days, SLA compliance went up from roughly 78% to 93% — a promise kept is workforce uptime.

See pricing See it in MangoApps

Included with every MangoApps plan.

Rolled out to every employee at AutoZone (125,000), PetSmart (50,000+), A.S. Watson and Raley's (20,000) — and at larger retailers we are not permitted to name.

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Service requests on a 24-hour SLA runs on a platform app included with every MangoApps plan — pick a suite and it comes along.

See pricing

Rolled out to every employee at AutoZone (125,000), PetSmart (50,000+), A.S. Watson and Raley's (20,000) — and at larger retailers we are not permitted to name.