Workplace Tools Hub

Our Tools Find the right tool for your work For every Northstar employee, whether you work in an office or on the frontline. Use this hub to choose a tool, pick up a practical tip, find learning in Training, or locate a tool champion. The examples are fictional and do not confirm Northstar's actual tool assignments. Go straight to a task Choose the page that matches what you need. Choose a tool Compare common work tasks and example tool choices. Get practical tips See sample habits for clearer, easier day-to-day work. Find training Open the MangoApps Training app to check available learning. Find a tool champion See how champions can help and where to look for them. Use this guide as a starting point Confirm the right tool and access for your work. Northstar is a fictional, multi-location employer in this example. The tool choices and tips on this site are illustrative; they do not establish what Northstar employees can access or what a local team should use. Before publishing for your organization, confirm the names and purposes of its tools, which roles and locations can use them, and the correct help route. Where MangoApps Training is enabled, open the Training app to see learning available to you. Course availability depends on your organization's setup. Which Tool for What Start with the work you need to do This fictional task-to-tool guide shows how to make the choice clear. For a quick update, use the team's approved communication channel. For work that needs an owner and a visible next step, use the approved work-tracking tool. For a shared document, use the team's approved file location rather than relying on an old message attachment. The examples below use generic tool descriptions because Northstar's actual tool assignments and access are not supplied. Common tasks and example choices Illustrative examples only. Confirm the approved tool and any role or location limits before relying on this guide. If you need to… Example tool type Check before you start Share a time-sensitive team update Approved team communication app Confirm your team uses this channel for operational updates. Track work with an owner and a next step Approved task or project tracking app Check that the relevant team can access the work item. Find or share a maintained document Approved shared file library Check the document's owner and current version. Find learning for a workplace app MangoApps Training Open Training and check which courses are available to you. When the answer is not clear Ask your team or manager Check your team's confirmed working guidance or ask your manager which tool applies to the task. Looking for learning If you are looking for learning, open the MangoApps Training app. Find a tool champion If your organization has confirmed tool champions, use the Tool Champions page to find the appropriate person. Before using this guide as company guidance Its owner should verify tool assignments, access, and differences by location, role, or device. Review it when those assignments or access arrangements change. Tips & Shortcuts Small habits that make tool use clearer These sample tips are general examples, not verified Northstar-specific shortcuts. Tool features can vary by device, app version, and employee access. Use your organization's current instructions when they differ from these examples, and avoid sharing confidential information in a tool unless it is approved for that information. Practical habits to check against your tools Confirm each example against the tools Northstar actually supports before publishing. Make a message easy to act on For a team communication app, put the topic and requested action near the start. Name the task or issue in the first sentence. State who needs to act and by when, when a deadline applies. Keep tracked work current For a task or project app, keep the owner and next step visible. Update the item when its owner or next action changes. Record a completed handoff where the team can find it. Check a file before sharing it For a shared file library, verify that colleagues are using the maintained copy. Check the title and version or last-updated details. Share the approved library item instead of an unverified duplicate. Questions about these tips Use current, confirmed guidance if a sample does not match your tools. How do I know whether a tip applies to my device? Check the instructions for your app version and device. If the steps or labels differ, do not assume the example matches; use your organization's current guidance or ask your manager for the approved route. What if I cannot access the tool in an example? Do not assume access is available to every role or location. Check your organization's confirmed access guidance or ask your manager who can verify eligibility. Where do I find learning for a tool? Open the MangoApps Training app and check the learning available to you. Course availability depends on your organization's setup. Training Find workplace tool learning The MangoApps Training app is where employees can check and complete available learning. Open Training in MangoApps and browse the learning available to you. Search by the tool or task you need to learn about, then check the course description and any audience details before starting. This fictional gallery example does not claim that a particular course, schedule, or assignment is available. What you see depends on your organization's Training setup and your access. Open Training Use the MangoApps app rather than an unverified link. Training is a MangoApps app. Surface it through your organization's supported app setup; this template does not invent an app URL. Open the Training app in MangoApps and review the learning available to you. Watch a quick overview Company news and updates Where announcements and news live. Company sites and pages How team and department sites are organized. Requesting time off Requests, balances and approvals. Your timesheet Recording and checking your hours. About these videos These are sample overviews from MangoApps. Replace them with walkthroughs of your own setup. Choose learning that fits your task Move from a question to the next useful step. Name the task Write down what you need to do in the tool, such as sharing a shift update or finding a shared file. Check Training Open the MangoApps Training app and search or browse for learning related to that tool or task. Check the course details Read the course description and audience information to confirm it is relevant to your role and access. Ask about missing learning If expected learning is missing or inaccessible, ask your manager which confirmed training or support route to use. If a course is missing or will not open Check sign-in and availability First check that you are signed in to MangoApps and that the course is listed as available to you. Ask your manager If it is still missing or inaccessible, ask your manager for the organization's confirmed Training support route. This example does not name a support contact or promise a response time. For the page owner The page owner should verify the Training app setup and help route when course availability or support arrangements change. Tool Champions Get peer help with workplace tools A tool champion can help with the tools and topics their organization has assigned to them. In this example, a tool champion is a colleague identified by Northstar to share practical, tool-specific guidance. A champion is not automatically a formal technical support contact, and this template does not assign individual champions or claim they cover a particular location. Confirm who is a champion, which tools they support, and the locations or teams they cover before publishing this page. Find a confirmed tool champion Search the employee directory If a champion is unavailable Use your manager's confirmed route Use your manager's confirmed route for a question that cannot wait or needs formal technical support. Champion availability is not a service commitment Do not treat a champion's availability as a service commitment. Confirm these details before publishing Review this page when the champion roster or support route changes. Champion source Supported tools Location coverage Next step for issues outside a champion's role