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emergency procedures

Patient Fall Response

Patient fall response — assess, neuro check, notify, document, post-fall huddle.

Every employee gets a seat — priced per employee in Frontline Operations, quoted with this template ready.

Rolled out to every employee at AutoZone (125,000), PetSmart (50,000+), A.S. Watson and Raley's (20,000) — and at larger retailers we are not permitted to name.

Built for: Healthcare · Hospitals · LTC

What's inside this template

Steps

  • Don't move patient if injury suspected

    Pause. Assess for obvious injury (deformity, LOC, severe pain, head strike). If c-spine injury possible, immobilize and call rapid response.

  • Vital signs + neuro check

    Full vitals. GCS. Pupil check. Strength bilateral. Document baseline and re-check in 15 min.

  • Notify provider

    Call attending/hospitalist. Use SBAR. Capture orders (imaging, labs, observation level).

  • Notify family

    Per facility policy. Be factual. Document call: who notified, what was said.

  • Document fully

    Fall narrative: time, location, witnessed/unwitnessed, suspected cause (lost balance, syncope, trip). Update fall risk score and prevention plan.

  • Post-fall huddle

    Charge + RN + PCT + (if available) physical therapy. Identify root cause and update plan-of-care prevention measures.

Common use cases

Patient fall event response
NDNQI quality measure

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Rolled out to every employee at AutoZone (125,000), PetSmart (50,000+), A.S. Watson and Raley's (20,000) — and at larger retailers we are not permitted to name.